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Ask An Expert -
Terms and Conditions
| Charges |
| We make no charge for providing this email service.
However, with your
prior approval, we reserve the right to
charge for books, videos, DVDs, leaflets, or any other item or any
other printed materials sent through the post or by fax.
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| Response Times |
| We will try to reply within 5 working days of receiving your email, but this is dependent on
our available resources, and we can not guarantee to reply within this period. |
| Usage of the Service |
We
reserve the right to decline to provide advice (whether free or
otherwise). We especially reserve the right to decline to provide free advice
where you are a large corporate body or government department or
where you intend to use the information for commercial purposes, or where
the giving of free advice would deprive a UK-based charity of income,
or where we have grounds to believe that actual or potential abuse of
badgers or other animals has or may take place.
Your use of the service confirms your acceptance of these terms and
conditions. |
| Suitability |
| Our Ask An Expert service is mainly
designed to be used by ordinary members of the public who have occasional
or intermittent problems with badgers, or pupils or students who have a
badger-related assignment to complete. That said, we will do our best to
answer other queries. If your interest in badgers is a commercial one
(e.g. you are a property developer) or a health and safety one (e.g.
badgers are digging under your buildings, garage, driveway or paths), then
you need to contact a Badger
Consultant or a Badger
Group so they can do a proper badger survey. |
| Users 16 and under |
| If you are aged 16 or under, please get your parent/guardian's
permission beforehand whenever you provide personal information to
Badgerland. Users without this consent are not allowed to provide us
with personal information. |
| Auto-Responders |
| In the majority of cases, we
will try and answer your questions personally. However, from time-to-time
we can be deluged by so many emails that we can not answer them all
quickly. Also, many people ask questions which are very similar to those
already asked by other people. In these circumstances, we may send you an
email message which has been generated by an auto-responder. If we do
this, the email will clearly state that it has been generated by an
auto-responder, and it will provide you with an alternative email address
if you have any remaining questions that you want us to answer
personally. |
| Materials |
| In the vast majority of cases, we will try to answer your
questions by email, but this may not always be possible. In these cases,
we will either reply by post, or refer you to other materials (on the
internet or elsewhere) or suggest you contact your local Badger
Group. We
can not and do not provide copies of other works where these are or
may be protected by copyright. |
| Copyright |
| Unless stated otherwise, we retain copyright in
all replies. You have a right to use the information in our replies for
your own sole, non-commercial use, but you do not acquire the right to copy
or distribute that information or use it for any other purposes. You do
not have the right to represent any part of our reply as being your own
work. |
| Schools and Students |
Remember that very many students are given projects to
do about badgers. Whilst we always try and answer your questions to the
best of our ability, your teacher, lecturer, or other students or pupils
may also have used our service too. Generally, we try to provide educational advice
which is suitable for your age and study course.
If you are still at
school, we will try and provide you with helpful information to help you
prepare homework and school projects.
If you are at
college and university, we will be more
likely to provide you with commonly available references for you to
research and interpret yourself. We very strongly believe that education
at a higher level involves you (the student) in getting to grips with
gathering information so that you can create your own original work. |
| Risk |
| Any advice we give is necessarily based on the information you give to us.
So that we can advise you accurately, the more
information you can give us the better. If there are any areas
where we consider there to be a risk (or suspect there may be a risk), we
will recommend that you seek the advice of a recognised badger expert, who can
carry out a detailed ground survey and give you definite advice. |
| Liability |
| Unless specifically accepted otherwise, we do not accept any
liability for loss, damage or injury, from any advice we give, or due
to any failure to advise you. In particular, we can not give you
permission to alter or block or remove any badger sett (whether in current
use or otherwise), and we can not give you permission to keep, move or
cull any badger. Before you attempt to do anything which might harm or
interfere with a badger or any badger sett, you must satisfy a recognised
local badger expert that all such action is within the law, and that any
necessary Badger Licence has been obtained. Irrespective of any advice we
may or may not give,
responsibility for obtaining a Badger Licence always remains with you. You
also accept responsibility assessing, managing and mitigating against any
and all Health and Safety issues. |
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